Privacy policy

Data controller

Server Canvas Base, 7Km Jalan Lama Wilayah Persekutuan,Klang,Selangor,58000,Malaysia, is the controller for personal data collected through this website and during client engagements. Contact: info@servercanvasbase.digital, +60379828075.

Data we collect

• Contact details you submit (name, email, optional app or product name, message content)
• Technical logs such as IP address and basic browser information when you visit the site
• Engagement materials you share during workshops or reviews (which may include business contact details of your staff)

Please avoid sending passwords, payment card numbers, or special-category personal data through the website form.

Purposes

We use personal data to respond to enquiries, deliver contracted mapping work, invoice, improve site reliability, and meet legal obligations.

Retention

Enquiry messages are retained for up to 24 months unless a client relationship continues. Contract and invoice records are retained for at least seven years as required for Malaysian tax and company record-keeping. Engagement workspaces are deleted or returned according to the statement of work.

Your rights

Subject to Malaysian law, you may request access, correction, or deletion of personal data we hold about you, and you may withdraw consent where processing is consent-based. Email info@servercanvasbase.digital to exercise these rights. You may also lodge a complaint with the relevant Malaysian data protection authority.

International transfers

If we use email or document tools hosted outside Malaysia, we take reasonable steps to ensure appropriate safeguards. Client materials are shared only with practitioners assigned to your engagement and necessary subprocessors.

Cookies

See our Cookies page for details on essential and optional cookies.